Who we are
Blue Ridge RV Park, LLC, doing business as Blue Ridge RV Park, operates an RV park at 12363 County Road 825, Blue Ridge, Texas 75424. In this policy “we,” “us,” and “the park” mean Blue Ridge RV Park, LLC.
Information we collect
- Information you give us. When you ask about a site, check availability, join a waitlist, or submit a long-term or storage application, we collect what the form asks for: your name, phone number, email, mailing address, date of birth, emergency contact, details about your RV, vehicles, pets, and employment, any documents you upload, and your typed signature on an application.
- Payment details. We do not collect card numbers on this website. Deposits and site fees are paid through our reservation system’s secure payment link, and the payment processor handles your card under its own privacy policy.
- Information collected automatically. Like most websites, we use cookies and similar tools (Google Analytics, Google Ads, and the Meta Pixel) that record how you reached the site, which pages you visited, and whether you submitted a form. We use this to understand which advertising works. It is not tied to the content of your messages with us.
How we use it
- To answer your questions and follow up on an inquiry.
- To process reservations, applications, deposits, and monthly billing.
- To run background screening for long-term stays, only with the consent you give on the application. The screening company contacts each adult directly.
- To send park notices: maintenance, weather, rule reminders, and arrival or departure information.
- To keep the records our Rules & Regulations and the law require.
- To measure and improve the website and our advertising.
SMS / Text Messaging
We collect mobile phone numbers only to send reservation, park notice, billing, and guest service text messages. That means reservation confirmations and updates, check-in and check-out information, park notices, billing reminders, and replies to questions you send us.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
- How you opt in. You consent to text messages by checking the separate, optional text-message box on one of our forms, by texting us first, or by asking us in person or on the phone. Consent is never a condition of booking, applying, or staying with us.
- How to opt out. Reply STOP to any message from us to cancel at any time. You will get one final text confirming you have been unsubscribed, and nothing more. You can also tell us at the office or by email.
- How to get help. Reply HELP to any message, call or text 469-207-5726, or email [email protected].
- Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
The full program terms are in our SMS Terms.
How we share information
We do not sell your personal information, and we do not share it with anyone for their own marketing. We share it only:
- With service providers who work on our behalf and may use it only to provide their service to us: our reservation and billing system, the tools we use to track inquiries and applications, our website host, our text-message delivery provider, our payment processor, the background-screening company, and analytics providers.
- When the law requires it, to protect the safety of guests or staff, or to enforce our Rules & Regulations.
- If the park or the business changes hands, as part of that transaction.
Cookies and analytics
You can block or clear cookies in your browser, and the site still works without them. Google and Meta describe their own data practices and opt-outs on their privacy pages.
How long we keep it
Inquiry details are kept as long as needed to follow up. Reservation, application, screening-consent, billing, and text-message consent records are kept for as long as you are a guest, and afterwards for as long as our Rules & Regulations, tax rules, and the law require.
Security
Forms on this site are sent over an encrypted (HTTPS) connection, and access to guest records is limited to the people who run the park. No method is perfect, so please never send card numbers or government ID numbers by text or email. We will never ask for them that way.
Children
This website and our text messages are intended for adults. We do not knowingly collect information from anyone under 18, except as part of an adult’s reservation or application (for example, the number of children in a party).
Your choices
- You can ask what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it.
- You can withdraw text-message consent at any time by replying STOP.
- You can decline cookies in your browser.
To make a request, contact us using the details below.
Changes to this policy
If we change this policy, we will post the new version here with a new effective date.
Contact us
Blue Ridge RV Park, LLC (DBA Blue Ridge RV Park)
12363 County Road 825, Blue Ridge, Texas 75424
Call or text 469-207-5726
[email protected]